Delete your Re:Set account and records

In the Re:Set app, go to Settings and tap "Delete all records" — your account and records are deleted right away. This can't be undone.

Before you remove the app, please use "Delete all records" in Settings first. If you only remove the app, your records stay on our server.

If you've already deleted the app or can't open it, email support@livlab.app with your order number (on Google Play it starts with "GPA."; on the App Store, use your transaction ID). We'll confirm it and delete your account and records. Guest accounts that never made a purchase can't be found, so their records are deleted automatically 2 years after last use. Payment records are kept separately from your account for 5 years, as required by law.

What's deleted — your intentions · Night's Embrace records (moon · heart · Glow · Dear Tomorrow) · wisdom received and A Sip of Calm records · birth date and time · saved steps · Gift of Mind counts · purchase records

What's kept — payment processing history, unlinked from your account, for refunds and accounting.

Subscription — deleting your account does not cancel your subscription. Please cancel it separately in Subscriptions on the App Store or Google Play.

On iPhone, reinstalling the app on the same device may bring back your previous records. On Android, reinstalling starts a new account.

If you need help, contact us at support@livlab.app.